At Physicians Assistance, everything we do is focused on helping your practice lower the cost of patient acquisition and improve the lifetime value of each patient. By providing tools that streamline patient engagement, automate educational content, and enhance communication, we help your practice not only attract more patients but also retain them for the long term. This leads to improved patient care, better outcomes, and a more profitable practice overall.

Our platform is designed to simplify processes, reduce administrative burden, and drive growth, allowing your team to focus on what matters most: providing exceptional care. At the core of our solution is the Patient Relationship Manager (PRM), which automates patient communications and education, improving the patient experience while reducing the need for manual input from your staff. Here’s how Physicians Assistance can transform your practice and help you achieve long-term success

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What is the Patient Relationship Manager (PRM)?

The Patient Relationship Manager (PRM) is the heart of Physicians Assistance. It helps manage patient communications through automation, delivering condition-specific educational content via email and text at key points in the patient journey.

With the PRM, you can:

Automate patient education: Deliver tailored educational content specific to each patient’s condition and treatment plan.
Engage patients consistently: Ensure that your patients receive timely, valuable information to help them make informed decisions about their care.
Reactivate old leads and dormant patients: Our PRM isn’t just for new patients—it also helps re-engage old leads and patients who haven’t visited in a while. Using a soft-touch email and text approach, we reach out to gently bring them back into the practice, inviting them to fill out a pain screening. This screening allows us to gather valuable information about their current pain levels and locations, which in turn enables our system to send them condition-specific educational material based on their answers.

The PRM acts as a dedicated member of your team that operates 24/7, ensuring that patient communication is continuous and consistent without additional input from your practice staff.

How Automation Enhances Efficiency

Physicians Assistance offers automated solutions that free your team from repetitive tasks, allowing them to focus on more strategic patient care activities. Here’s how our automation works:

Email and Text Communication: Automated workflows ensure that patients receive crucial educational content about their conditions and treatment options at the right time, reducing manual effort and increasing efficiency.
Condition-Specific Educational Material: We provide a library of more than 1.5 million educational reports covering various medical conditions. These reports help patients understand their condition, the potential consequences of not seeking treatment, available treatment options, and why your treatments are the best choice.

All of this educational content is congruent with the messages sent via email and text. This consistency ensures that patients receive aligned, clear information at every stage of their journey—from pre-treatment education to follow-up care. Whether it’s through an email, text message, or report, every communication reinforces the same key messages and treatment recommendations, improving patient understanding and confidence.

Automation ensures consistent communication, allowing you to maintain high-quality patient engagement with minimal effort.

How Patient Education Reports Increase Patient Acquisition

One of the standout features of Physicians Assistance is our patient education reports, which play a crucial role in increasing your patient acquisition rate. Here’s how:

Understanding the Condition: Our educational reports help patients understand their condition and how it affects their overall health. When patients are informed, they are more likely to seek treatment.
What Happens Without Proper Treatment: We clearly explain the potential consequences of not addressing their condition, which helps create a sense of urgency and motivates patients to take action.
Treatment Options Available: Our reports outline the various treatment options, giving patients a comprehensive view of what is available to them.
Benefits of Proper Treatment: We show patients what can happen with proper treatment and how it can positively impact their health and quality of life.
Why Your Treatment Is Best: In every report, we explain why the treatments offered by your practice are the best option for the patient. We focus on the advantages and success rates of your methods, helping patients feel confident in choosing your care plan.

All of this information is presented in plain English, ensuring that patients fully understand their options and are empowered to make informed decisions about their care. This level of transparency increases patient trust and confidence, which in turn boosts case acceptance rates and improves overall patient acquisition.

The Learning Center: 24/7 Training for Your Team

In addition to patient education, we offer a Learning Center that’s available online 24/7. The Learning Center is a valuable resource for your practice staff, offering training and educational materials to help them excel in their roles.

Comprehensive Training: The Learning Center covers a wide range of topics, including best practices for patient care, treatment techniques, and how to use the Physicians Assistance platform effectively.
Accessible Anytime: Whether it’s a new team member needing onboarding or an experienced staff member looking to expand their skills, the Learning Center is always available for continuous education.
Boost Team Performance: By providing easy access to training, the Learning Center helps your team members stay sharp and perform at their best, ultimately leading to better patient care, improved workflows, and a more efficient practice.

Why It’s Like Having a Marketing Team Without the Overhead

Managing a successful practice requires balancing many responsibilities: patient acquisition, retention, staff training, marketing, and more. Physicians Assistance provides you with a full suite of automated tools that help you manage these tasks without hiring additional staff. The PRM operates like an employee dedicated to patient engagement, nurturing leads, and educating patients—without the costs and challenges of hiring a full-time marketing team.

Scalable Marketing: As your practice grows, the PRM can handle more patients without the need for additional employees.
24/7 Operation: Our platform works around the clock, ensuring that patient communications are sent consistently, even when your practice is closed.
Cost-Effective: Rather than hiring extra staff to handle marketing, patient education, and communications, Physicians Assistance automates these processes at a fraction of the cost.

How Physicians Assistance Integrates Into Your Practice

Getting started with Physicians Assistance is simple. The platform integrates smoothly with your existing practice workflows, making it easy to implement right away. Whether you’re expanding into new treatment areas or need a more efficient way to engage with patients, our system can be customized to meet your specific needs.

Automated patient communication workflows tailored to your services.
Customizable patient education that aligns with your practice’s treatment protocols.
Access to a comprehensive CRM system that tracks patient progress and automates follow-up communications.
Pre-treatment, during-care, and post-treatment content for a wide range of medical treatments, including chiropractic care, regenerative medicine, hormone replacement, and more.
Detailed reports and statistics to measure the effectiveness of your patient engagement and marketing efforts.

By using Physicians Assistance, you’re ensuring your practice runs efficiently while providing your patients with the best possible care and communication.

The Bottom Line

Physicians Assistance is a comprehensive solution designed to streamline your practice and help it thrive. With the Patient Relationship Manager (PRM) at its core, our platform offers automation for patient education, seamless communication, and condition-specific content—all without requiring manual effort from your team.

Our patient education reports help increase patient acquisition by providing clear, detailed information that helps patients understand their condition, treatment options, and why your care plan is the best choice. The Learning Center gives your staff the tools they need to stay at the top of their game, ensuring continuous improvement in patient care and practice performance.

Let Physicians Assistance handle the heavy lifting, so you can focus on what you do best: providing exceptional care to your patients.

If you’re ready to learn more about how Physicians Assistance can help your practice grow, get in touch with us today!

What is Physicians Assistance?